
fuckyeahretailrobin:
UPT is units per transaction, and it’s on top of getting 1 credit card per shift, signing at least 15 people up for the catalog and emails, getting $400 on the credit card, getting two people to take the survey per shift, converting 8 people per hour, and getting at least four people to buy my “favorite” item. Oh, and customer service, all in a 3 or 4 hour shift. They give us no more than 12 hours per week, recently more like 7, and still expect us to have “100% compliance” with the goals. You want your employees to give a shit? You treat them well, you stupid mother fuckers.

